Geelong

Oracle ERP – Transition & CRM Integration

We helped GeelongPort transition from Linx Cargo Care to Oracle Fusion ERP, delivering seamless implementation, CRM integration, budgetary control, automation, and ongoing managed services to support port operations.

About The Client

GeelongPort

GeelongPort is Victoria’s largest regional port, strategically positioned as a critical trade and logistics hub in Australia. It plays a vital role in supporting import and export operations across maritime, logistics, and supply chain sectors.

About The Project

Following its divestment from Linx Cargo Care, GeelongPort needed to transition to a new Oracle Fusion ERP environment. Phrism helped configure the new ERP system, migrated master data, and implemented critical enhancements including CRM integration, budgetary control, automation of invoicing, revenue management, and reporting. We also delivered ongoing managed services and training to support day-to-day operations and future scalability.

WHAT’S GOING ON?

The Challenge

After divesting from Linx Cargo Care, GeelongPort needed to establish its own Oracle Fusion ERP environment. The challenge was to migrate master data, configure a new ERP system, and ensure continuity of critical financial and operational processes while also enhancing automation, reporting, and compliance for ongoing port operations.

Our Solution

Phrism supported GeelongPort by configuring a new Oracle ERP environment, migrating master data, and delivering a series of enhancements and managed services tailored to their needs. The solution ensured business continuity, improved control, and provided scalable support for future growth.

  • Configured and migrated Oracle Fusion ERP environment post-divestment
  • Delivered CRM integration with key ERP enhancements
  • Implemented Oracle Budgetary Control for project-level spend authorisation
  • Automated customer invoicing, lease revenue management, and custom reporting
  • Ongoing managed services, product updates, and user training

How we did it?

Our Solution

We helped GeelongPort establish a new Oracle Fusion ERP environment following its divestment from Linx Cargo Care. Our approach focused on ensuring seamless migration of master data, system configuration, and the delivery of enhancements that streamlined financial, operational, and compliance processes.

Our solution involved the following key elements:

  • Lift & shift of Oracle ERP configuration and migration of master data
  • CRM integration with tailored ERP enhancements
  • Implementation of Oracle Budgetary Control to manage project spend
  • Automation of customer invoicing, lease revenue management, and reporting
  • Ongoing managed services, product updates, and user training

ERP Managed Services

We provided GeelongPort with long-term managed services covering ERP and EPM solutions. This included product updates, environment refreshes to support internal projects (such as Maximo), and continuous user education and training. Our goal was to make GeelongPort’s team self-sufficient in managing core Oracle functions while ensuring system scalability for future growth.

Technologies Used

1. Oracle Fusion ERP

2. Oracle EPM

3. CRM Integration

4. Custom Automation & Reporting

The Collaboration

Customer Benefits

  • Seamless transition from Linx Cargo Care to an independent Oracle Fusion ERP environment with minimal disruption.
  • Improved financial control and compliance through Oracle Budgetary Control and automated revenue management.
  • Enhanced efficiency with automated invoicing, reporting, and custom templates reducing manual effort.
  • Continuous support through managed services, product updates, and environment refreshes for internal projects.
  • Empowered teams with training and self-sufficiency in managing core Oracle ERP functions.

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