National Gas

ADP GlobalView payroll go-live and stabilisation

On-time ADP GlobalView payroll go-live, data remediation, and post-go-live stabilisation for National Gas, plus process improvements and compliance.

About The Client

National Gas

National Gas is the backbone of Britain’s energy system. They play a vital role in transporting gas to power stations, major industries, storage facilities, more than half a million businesses and around 23 million homes. They have close to 2500 employees across various sites in UK.

About The Project

National Gas approached pHRism for a short term 3 month project. They moved out from National Grid company and as a result they were implementing new HR and Payroll Systems for their employees. Their payroll team needed an expert in ADP Global View Implementation to help them with the go-live activities and post go-live support. Based on the stellar performance, National Gas decided to extended the contract and today, 2 resources have been working with National Gas on their Payroll Implementation project.

WHAT’S GOING ON?

The Challenge

After divesting from National Grid, National Gas needed to establish its Payroll and has issues with their ADP implementation.

Our Solution

National Gas was struggling with go-live scheduled for Aug’24
pHRism came on board only from Jul’24 – they were not involved in Gap Analysis, Requirement Gathering or System Set-up stages with National Gas
HR system wasn’t live as it was a synch implementation (HR + Payroll was scheduled for Aug go-live) – therefore lot of manual efforts were needed to have clean data for the go-live
Limited time for pHRism to pick up the business process and was already on floor to the parallel run stage

How we did it?

Our Solution

We followed an approach with the consultants any time ready to put in all their efforts to achieve the go-live on the scheduled date with 100% accuracy. Our solution was implemented in 3 stages:

STEP 1:

Complete parallel run successfully for August go-live – work along with the payroll team to understand the current setup, review GV setup and work with the payroll team to help collect the data (from required sources) for payroll processing and send it to ADP GV. Work on the data gaps and fix such issues for a successful parallel run. Process will include:

Data Collection
Gap Analysis
Data Validation & Fill in the gaps
Implement temporary check point process
Send data for Payroll Processing
Retrieve error log from ADP
Fix data issues
Repeat until parallel run is successful and achieve 100% accuracy

STEP 2:

Provide post go-live support up to 2 successful runs (100% accuracy) – process will include steps to ensure:

Data is collected on or before cut-off date
Review data collection process and define standard approach
Implement data check points to ensure gaps are addressed at source
Follow-up with ADP for Payroll Register
Review and sign-off Register
Pay date checks – payslips and other reports
Support on any queries related to the pay (post pay date)

STEP 3:

Process Improvement – Achieved by the following steps:

Process Mapping
Identify Pain Points
Perform Root Cause Analysis
Removal of Pain Points
Achieve a stabilized standard process