Leave and Absence Module Implementation for a UK Hosting Provider
A leave and absence module rollout designed to simplify policy administration, support accurate entitlement handling and improve the employee experience.
About The client
Fast Hosts
We were engaged to implement a leave and absence module as part of an HR system upgrade for Fasthosts Internet Limited, a UK-based internet and hosting services provider with 300 employees using ADP iHCM2.
The objective was to automate and streamline leave and absence processes, reduce manual administration and support compliance with UK leave requirements across the organisation.
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How It Went
The Challenge
- The business needed accurate calculation and tracking of statutory and occupational leave entitlements, including annual leave, sick leave and family-related leave.
- The implementation had to support complex accrual rules across different leave types, including holiday pay, sick pay and maternity or paternity leave.
- Different employee groups required different leave and absence rules, including full-time, part-time and contract workers.
- The solution also needed to reduce admin effort without losing control, visibility or policy accuracy.
How We Did it?
Our Solution
We worked closely with the client’s HR team to configure the leave and absence module around their policies, employee structures and operational requirements.
The project focused on careful configuration and testing so leave entitlements could be calculated and tracked accurately within ADP iHCM2.
We also implemented a rule-based approach to support complex accrual logic and help the organisation stay aligned with UK regulations.
To handle workforce variation, we configured the module to support different leave and absence rules for multiple employee groups rather than forcing a one-size-fits-all setup.
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Technologies & Platforms
- ADP iHCM2
Joint Effort
The Collaboration
Close collaboration with the client’s HR team was central to the project. Their input helped shape the configuration, validate policy logic and ensure the system reflected real operational needs.
Testing played a major role throughout the implementation. This helped confirm that entitlements, accruals and employee group rules were working as intended before rollout.
Clear communication with HR stakeholders and employees also supported a smoother transition into the new process.
Work With UsThe Result
Project Outcomes
- Improved compliance with UK leave and absence requirements
- More accurate tracking of statutory leave entitlements
- Reduced manual administration for HR teams
- Better handling of complex accrual rules
- Support for full-time, part-time and contract worker policies
- Greater employee transparency through self-service access
- Smoother leave and absence processes across the business
FAQ's
About This Project
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