SDWorx
HR Transformers – Case Study
Implementation and IT development services to the clients company to deliver easier and faster HR services that make customer’s life and work much easier.
About The Client
SDWorx
SDWorx is a HR and Payroll company. It provides services related to the employment of personnel: wage calculation and administration, social legislation, international remuneration and taxation and human resources services. In addition, the company also offers specialized software, ERP software implementations and training. The SDWorx Global Payroll Network now covers 150 countries.
The Project
Having successfully provided the IT services and solutions in your existing central HR system, we pinpointed areas for reformation and strengthening. Our consultancy team then crafted a customized strategy, factoring in the unique needs and challenges faced by your company. The culmination of our joint effort was a seamless migration to a more efficient HR Software platform, ensuring that the transition was smooth with minimal operational disruptions. Our dedication was not just to provide IT services, but to elevate your HR processes, ensuring improved employee retention rates, compliance with employment laws, time and cost savings, access to expert knowledge, and improved company image. Our past collaborations stand as a testament to our commitment and expertise in this domain.
WHAT’S GOING ON?
The Challenge
SDWorx was previously faced with many challenges which included a significant increase in cost in terms of the company’s ongoing expansion into new territories, lack of agility due to changing environments and the ongoing pandemic, shortfall of HR insights for business decisions which is a must for long term success, meeting legal compliance and data integrity regulations with different set-ups in multiple territories which leads to data errors and discrepancies, enhancing the employee experience, changing and growing requirements placed on HR, uniting a culturally diverse workforce and keeping up with technology and innovations.
SDWorx HRTransformers was facing challenges in delivering the CHR product within the timeline of their annual releases. Following all the challenges faced by the company as a global HR system, SDWorx explored the market to find a new HR Outsourcing partner. After an exhaustive search, SDWorx chose pHRism as the best HR solutions provider to meet their needs to deliver high-end customer service.
The PHRism team collaborated with the SDWorx HRTransformers team to clear all the backlogs, and to enhance two or more releases annually by rectifying the ongoing challenges one by one. Since the SDWorx had its own framework, we faced challenges in understanding the existing framework and its own custom processes. There were many dependencies in the project because of different squads working on the central HR.
How we did it?
Our Solution
The PHRism consultation team pitched in and started implementing solutions to overcome the challenges faced by the client. The team of experts with extensive domain knowledge and working experience in various HR platforms has worked from day one to be proactive and productive. The team who cares about the success of the overall client business—from ways to make improvements to the employee onboarding process, clearing the backlog bugs and providing solutions on new features, sending data to payroll through interface, end-to-end environment testing while keeping everything in compliance and minimizing risks which enhanced the production releases per year from one to two
Furthermore, pHRism reduced the training cost for the client employees by providing a team with wide knowledge in customizing the central HR system which helped the client to make the most out of the annual budget. The fully managed service from pHRism includes 24/7 client service support, increased efficiency by reducing overall company costs, scalability as per business needs, and serving as strategic partners for business
Platforms Used: Central HR Software, Cloud Based Payroll System
Technologies Used
1. SQL
2. Javascript
3. Plugins
4. Microsoft .NET
5. API Framework
Our Synergy
The Collaboration
SDWorx have partnered with pHRism since 2022 for the initial 3 months and they have renewed their services for next 1 year. Hayley Macmillan, the product owner of HR Transformers at SDWorx said, “PHRism have been looking after our HR software requirements and development since 2022.
They are a professional team of knowledgeable and understanding people who are quick to respond either by phone or email, and the advice they give us is invaluable. I would recommend the team at pHRism to any business that needs support, either in providing IT services or with regard to any HR issues. Carry on the good work guys, we couldn’t manage without you!”
Project Outcomes
Customizing and integrating central HR with another system.
Reduced time on manual workarounds
Simplified IT environment
Cost savings and reduced errors.
Employee development/retention.
Operational flexibility and responsiveness.
Regulatory compliance and data security.
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